Join Us as a Family Support Volunteer! Many families in Wales are unfortunately facing the challenge of caring for a child whose life will be short, often without support from others. As a Family Support Volunteer for Tŷ Hafan, you will be at the heart of providing essential support to these families. Role Overview: As a Family Support Volunteer, you will assist families in need with various tasks, both practical and emotional. This includes light housekeeping tasks such as cleaning, tidying up, and laundry, as well as other forms of support like reading, playing, supporting the family, and befriending. We will find out what skills and interests you have and match you with a family who would benefit from your support. This role is about taking some of the pressure off and giving families the breathing space they need to spend more precious time together. You will be making a positive impact on families with a child with a life-shortening condition, helping them to reduce their daily stress and worries. Most importantly, you will be helping us to ensure that no family faces this challenge alone. Considerations: Age requirement: 21+ Location: Across South & West Wales (in your local area) Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks. Background checks: Enhanced DBS check, 2 references, and induction/training course required before starting. Activities Include: Helping families with light housekeeping tasks such as cleaning, dusting, vacuuming, and laundry. Providing emotional support through reading, playing, supporting the family, and befriending. Giving families the space they need to be there for their child who needs them. We are looking for volunteers who: Can empathize with the families you are helping and show them kindness and respect. Are reliable, flexible, and committed to volunteering on a longer-term basis. Will follow our health and safety guidelines, policies, and procedures and report any issues or concerns to the Family Support Volunteer Manager. Are respectful of the privacy, preferences, and needs of the families you are supporting. Are polite and friendly. Can adapt to different situations and challenges. Enjoy making a difference in the lives of others. At Tŷ Hafan, our people values are working together, demonstrating compassion, providing excellent service, and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. Training You Will Receive: You will receive a comprehensive introduction to Tŷ Hafan and your role, including an in-person Induction and Training Programme as well as additional e-learning. You will be part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings. Other role and organisation-specific training is available, including both supplementary and mandatory training. All volunteers must maintain their mandatory training to continue in their role. The Benefits of Becoming a Family Support Volunteer: Make a positive difference in the lives of children with life-shortening conditions and their families by helping them maintain clean spaces for them to enjoy. Attend Volunteer Celebration Events throughout the year. Meet new people and join a friendly community of volunteers passionate about helping others. Expenses will be provided following discussion about the role. This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
